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Policies

Refund and Cancellation Policy

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TEMPLATE. You must decide your real refund terms and have this page reviewed before launch. Nothing below is a promise until you complete it.

Last updated: [DATE]

Cancellation

[STATE HOW AND WHEN A STUDENT MAY CANCEL.]

Refund eligibility

[STATE WHETHER REFUNDS ARE OFFERED, THE TIME WINDOW, AND ANY CONDITIONS SUCH AS HOW MUCH CONTENT HAS BEEN ACCESSED.]

How to request a refund

Send a request through the Contact page with your order details. [STATE RESPONSE TIME.]

How refunds are paid

[STATE METHOD AND EXPECTED TIME. Refunds normally go back to the original payment method.]

Failed or duplicate payments

If you were charged but did not get access, or were charged twice, contact us with your order details so we can check the payment with our payment provider.